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Casinos: Organization and Culture is a fascinating look at the world inside the casino building. The first section of the book describes the organizational structure of casino facilities with information on different casino departments and their functions and the culture within the casino hotel. The first section also includes an in depth look at food and beverage services within the casino industry as well as meetings, conventions, and entertainment. The second part of the book delves into the close relationship between the casino employees and the customers which has led to the creation of a culture within casinos that is highly distinctive. The lifestyle impact of the gamblers and the employees are thoroug… More >>
Casinos: Organization and Culture
Posts Tagged ‘Culture’
Casinos: Organization and Culture
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Dummy Up And Deal: Inside The Culture Of Casino Dealing
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The glitter and excitement that tourists associate with casinos is only a facade. To the gaming industry’s front-line employees, its dealers, the casino is a far less glamorous environment, a workplace full of emotional tension, physical and mental demands, humor and pathos. Author H. Lee Barnes, who spent many years as a dealer in some of Las Vegas’s best-known casinos, shows us this world from the point of view of the table-games dealer. Told in the voices of dozens of dealers, male and female, young and old, Dummy Up and Deal takes us to the dealer’s side of the table. We observe the “breaking in” that constitutes a dealer’s training, where the hands learn the balletic motions of the game while the mind … More >>
Dummy Up And Deal: Inside The Culture Of Casino Dealing